Terms of use


Kazanalba.gr is an online jewelry and gift shop that is owned by ELENI D. NALBANTI and is located at 64 Vas. Konstantinou Street, 68200, Orestiada, AFM 046675647, DOY ORESTIADAS, tel. +30 2551083313, Greece.  


Visitors to kazanalba.gr and users of its online store services (from now on referred to as "online shop") should carefully read the following terms of use and all that are contained on the "Privacy Policy" section before visiting the site and using the services that include and in case of disagreement to leave immediately.


Continuing to stay after reading these terms of use automatically entails accepting the terms as they apply. In all other cases visitors and users should refrain from visiting the site and using the online shop services provided by it.


The Website may at any time modify the terms and conditions of use, and visitors and users must at all times check for any changes and modifications, and as long as they continue to visit and use the online store services are deemed to be unreservedly accepting the modified terms and conditions.


The visitor of the website who wishes to register as a user and / or proceed to online product purchase must state his / her name, email address and that he / she is at least 18 years of age (and so on). has full legal capacity), in the relevant form available from the website for this reason. The traded user is required to disclose his / her true information and is solely responsible for the law for reporting false or inaccurate information.


Ordering is not in itself a sales training. The ordering process is considered complete by accepting it from our online store and sending the relevant confirmation message. In case there is no availability of this product, the customer is immediately informed by a written message to the e-mail address he / she has registered when registering with the online store.


Our online store reserves the availability of products displayed on our site. Expired products may appear from time to time so they are no longer available or available only upon order or pre-order. In the latter case, a deposit may be applied for in respect of such products for part of their price. Priority shall be given to products offered at special price quotations until stocks are exhausted.


Purchase of products from the web site of the site is made in Euro, through credit, debit and prepaid cards of Visa, Mastercard, Maestro, American Express, Diners, Discover, using Masterpass, PayPal, wallet, deposit and deposit in the following bank accounts (Name of beneficiary Ναλμπάντη Δ.Ελένη):

Account number:
IBAN: GR3001405840584002002003081 SWIFT / BIC: CRBAGRAA

Account Number:
IBAN: GR5801711850006185137958009 SWIFT / BIC: PIRBGRAA

Account Number:
IBAN: GR4102602690000900200688912 SWIFT / BIC: ERBKGRAA

Account Number:
IBAN: ......................................................... SWIFT / BIC: ETHNGRAA


All card payments are processed through the Alpha e-commerce online payment platform and uses TLS 1.2 encryption with 128 bit encryption protocol (Secure Sockets Layer - SSL). Encryption is a way of encoding information until it reaches a certain recipient who can decode it using a suitable key.


If no specific delivery deadline is agreed upon, our online store must ship the product within 30 calendar days, unless otherwise specifically agreed between the days in writing. After 30 days, the buyer user has the right to request the cancellation of the sale and to request a refund. Our store is not responsible for delaying delivery beyond the above deadline due to force majeure events.


The product is shipped to the address stated by the customer - buyer at the time of ordering. Shipping costs are included in the product price. In special cases, such as shipping overseas or in remote areas, the user will be informed in detail of any additional costs and any additional delivery days before the transaction is completed.


According to Law 2251/1994 as applicable, the user-buyer has the right to unreasonable withdrawal within 14 calendar days from the day of the transaction, without being obliged, if he does not wish, to specify the reason. In order to accept the return of the product and to reimburse the purchase price, the receding buyer must send the product at his own expense to the address of our store referred to in Law 1 of these Terms of Use, to the same condition received in its packaging with the purchase document and provided that it has not made any use of the product.

The withdrawing buyer is required to ship the product within 14 days and if the above conditions of withdrawal are fulfilled he will receive the purchase price within 14 days of receiving the return of the product.

In the event that the product has a genuine defect or is different from the one ordered, the user-buyer has the right to demand the replacement of the product or to withdraw from the purchase contract. Our store is exempt from this liability if the buyer was informed or in any case was aware of a defect in the order and consequently accepted it.


All content on the Website (videos, texts, postings, graphics, photos, layouts, illustrations, logo and our products) is the intellectual and industrial property of the Website and the business that owns and therefore prohibits any analogue or digital copying, engineering reproduce, distribute, transmit, process or resell in whole or in part without the prior written permission of its legal administrators. The above copyright and industrial property rights are protected in accordance with Greek law and the relevant international copyright conventions.


Any dispute arising out of the use of the services of this website and its online store will be made any attempt to resolve it in an out-of-court manner with good faith and respect for the conduct. The contracts are governed by European and Greek law on e-commerce, distance selling and consumer protection and fall under the exclusive jurisdiction of the courts of Athens.